No Contracts (Month to Month) ⁰

No term commitment, no early termination fee, and no promotional rate that doubles in month thirteen. Stay because it works, not because leaving is hard.

What no contract actually means

• No term. Your plan renews every month and stops when you say so. There is no twelve or twenty four month commitment.
• No early termination fee. Cancel in your first week or your fifth year. The exit costs the same, which is nothing.
• No promotional rate. The price you sign up at is the price you keep. If a plan price ever changes, you are notified by email before it applies.

How other providers keep you without a contract

Most providers dropped term contracts years ago. Many replaced them with other ways to make leaving difficult:

• Promotional pricing that expires after twelve months
• Monthly equipment rental fees
• Advertised prices that require autopay and paperless billing
• Cancellation by phone only, routed through a retention department
• Bundles where cancelling one service raises the price of the others

We have none of these. Our advertised price is the billed price, the modem is free to use, and cancellation is self serve.

Cancelling, step by step

1. Log in to the Customer Center and cancel your plan. No phone call is required.
2. Your service continues through the end of the billing period you have already paid for. Monthly service fees are not refunded.
3. We email you a prepaid return label. A second copy is in the original box.
4. Return the modem within 30 days of cancellation.
5. Your $100 deposit is refunded to the original payment method within 10 business days of receipt.

A clean exit has two rules

Return the modem in working condition within 30 days, using the prepaid label. Cosmetic wear is fine. Cracked, water damaged, or missing parts is not, and an unreturned modem is billed $150 to the card on file.

Keep a valid payment method on file while you subscribe. If a charge fails, we retry it and notify you, and service may pause until the balance is paid.

We disclose both rules before purchase, at checkout, and on every receipt. See our Refund Policy.

No contract runs both ways

• Stable pricing. No promotional period, so no rate that expires.
• Advance notice. Any plan price change is emailed before it applies. You can cancel before it takes effect.
• Full disclosure. The $150 unreturned modem charge appears before purchase, at checkout, and on every receipt.
• Free both ways. Shipping to you is free. The return label is prepaid.

Frequently asked questions

When does my service end after I cancel? At the end of the billing period you have already paid for. You keep service until then.

Do I get a refund for unused days? No. Service is billed monthly in advance and is not prorated.

Can I cancel and come back later? Yes. Cancel, return the modem, and reorder whenever you like. A new order includes a new modem and a new $100 deposit. There is no penalty for returning.

Can I pause my plan instead of cancelling? No. Plans are active or cancelled. Because there is no reconnection fee, cancelling and reordering works as a pause.

Is there a minimum time on either plan? No. Both plans are month to month from the first day.

Try it for a month. Or ten years. Your call.

Same price either way, and the exit is always two clicks and a prepaid label.

Subscription Policy 

Refund Policy 

Customer Center 

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