Every internet signup starts the same way. A friendly box asks for your address. You type it in. A spinner spins. Then a sentence appears that begins with "Unfortunately."
No explanation. No appeal. Your neighbor across the street may have been approved yesterday. This post explains what an address check is, why providers run one, who it leaves out, and how internet with no address check works.
What an address check actually is
Before a traditional provider will sell you service, it runs your address through an eligibility system. The system answers one question: are we willing to sell internet at this exact location?
For wired providers, the question is physical. Is there a cable or fiber line at this address? If the line stops a quarter mile away, the answer is no, and no amount of calling changes it.
For carrier home internet, the plans run over cellular networks, and they are commonly approved location by location. Your neighbor may be approved and you may not be, for reasons nobody will explain.
Either way, the address is the gate. Pass it and you get to apply. Fail it and the conversation is over.
Who gets left out
An address check assumes a person has one fixed, standard, provider approved address. A lot of people do not.
- RVers and full timers. A mail forwarding address in another state is not a service address. The application dies on page one.
- Truck drivers. "Wherever the load goes" does not fit in the address field.
- Rural households. The wired map goes gray a mile before the driveway, and carrier home internet says the location is not eligible.
- Renters and frequent movers. Approved at the old apartment, denied at the new one, with a gap in between either way.
- People with nonstandard addresses. Back units, rural routes, lot numbers, and anything the form cannot parse.
- Seasonal and temporary residents. Snowbirds, travel nurses, students, and anyone living somewhere for months instead of years.
None of these people lack signal. They lack a checkbox.
How internet with no address check works
We sell portable internet. The modem connects to a nationwide cellular network wherever there is signal. It is not tied to a location, so there is no location to approve.
At checkout we ask for an address for one reason: we need somewhere to ship the box. We do not run that address through an eligibility system. We do not decide whether your street qualifies. We do not ask where you plan to use the modem, and you do not have to tell us when that changes.
The entire qualification is a $100 refundable modem deposit. No credit check, no address check, no application. The deposit comes back when the modem does. Details on the Payments & Deposits page.
"No address check" does not mean "guaranteed signal"
We are going to be careful here, because this is where some companies get slippery.
Skipping the address check means we do not stand between you and trying the service. It does not mean every location in America has usable signal. Cellular coverage is wide. It is not infinite. Deep valleys, remote desert, and some buildings block signal from everyone.
The difference is who makes the call. With an address check, a database decides for you, and you never see its reasoning. With us, you decide, using a test you can run for free: walk your place with a phone and see whether you have usable signal near the windows. Our guide to checking coverage before you buy covers the method.
And if you order and it does not work where you need it, cancel from your account, send the modem back within 30 days with the prepaid label, and your deposit comes back. Monthly fees are not refunded, so trying it costs you a month of service at most. Our Coverage page says the same thing.
Why we do not gate by address
Carrier home internet is sold as a fixed location product, tied to a service address. That is a reasonable way to sell home internet. It is just not what we sell.
We sell a portable product. The modem might be in a living room this month, an RV next month, and a job trailer after that. A location check makes no sense for a product whose whole point is that it does not have a location.
That difference is the reason we describe Beakom as portable internet rather than home internet. Home is one of the places it works. We lay out the distinction in portable internet vs home internet.
What happens when you move
With address gated service, moving restarts everything. Cancel or transfer, rerun the address, wait for approval, possibly get denied, schedule an install if one is needed, and live off your phone in the meantime.
With portable internet, moving day goes like this: unplug the modem, put it in the car, drive, turn it on at the new place. You do not call us. There is no transfer form. There is nothing to transfer. We wrote a full guide for this: moving and taking your internet with you.
Address checks and credit checks: the double gate
Traditional signup has two gates in a row. First the address has to qualify. Then you have to qualify, through a credit check. Fail either one and you are done.
We removed both. No address eligibility check and no credit check, on either plan. The thinking behind the credit side is in internet with no credit check, and the short version lives on the No Credit Checks page.
Where can you ship it?
To a US address that can receive a package. Your home, a relative's house, your office, an RV park that accepts mail for guests. Shipping is free. The Shipping Policy has the details.
Where it ships and where it gets used do not need to match. Ship it to one place and use it in five.
Frequently asked questions
Do you really not check my address?
We use it to ship the box. We do not check it for eligibility. There is no eligible or ineligible.
I was denied for carrier home internet at my address. Can I still order?
Yes. A denial from another company's address system has nothing to do with us. What matters is whether there is usable signal where you put the modem. Test with a phone first.
Do I need to update my address when I move or travel?
Not for service. The modem works wherever there is signal. Keep your account details current so billing emails and any replacement shipment reach you.
Can I use a PO box or mail forwarding service?
The modem needs to be delivered somewhere you can physically receive a package. If you are unsure whether your address will work, ask us through Support before you order.
Is the price different depending on where I live?
No. $74.99 for Residential and $149.99 for Business, everywhere in the country.
The bottom line
An address check lets a database decide whether you get internet. We would rather let you decide. Ship the box to a US address, turn it on wherever you are, and if the signal is not there, send it back and get your deposit back.
Read How it Works for the full process, or go straight to picking a plan. The address field at checkout is only there so the delivery driver can find you.